HRMS and Technology

HR has always had a role to play in ensuring productivity in both sales and marketing. Unfortunately, it’s very often left out of that process for both departments. This is partly because of the misconception that this should be left entirely to those departments’ leaders instead. In truth, increasing HR’s involvement here can actually lead to a tonne of benefits for a business. Today, we’ll break down the ways smart HR strategy can support your sales and marketing teams, giving you more productive teams and a better-functioning organisation. HR and Sales Team Recruitment First of all, HR can do much to support sales in particular by ensuring that they recruit the right talent for the salesforce. To do that, they need to invest time in understanding the company’s strategies and products. They need to know what sales expects or intends for its people, what market conditions affect the sales process, and more. If they know that, they have a better understanding of the sales team’s pain points and resource gaps. That helps them better identify the type of talent needed to address those pain points and bridge those gaps. To that end, HR and sales need to have regular conversations on their expectations in recruitment. They can start by identifying the sales strategies and products or services, the company’s customer segmentation, etc. After that, they can hash out the number and types of sales resources they project to need in order to achieve a set level of productivity. Among other things, they can also discuss the sorts of sales compensation plans that drive the best results for the team. Clarifying Brand Messaging for Candidates In line with their role in building more productive sales teams, HR personnel should also think about building the right brand message for recruitment purposes. Here, they can collaborate with your marketing team to put out a consistent, representative, and attractive brand message for future employees, not just consumers. That message needs to resonate with the types of candidates the organisation can benefit from. In the same vein, it should be shaped to ensure that it attracts talent who would thrive in the company’s culture. This can contribute to team stability and thus, productivity. HR’s Role in Motivation HR can also play a big part in sustaining and nurturing productivity once it’s already achieved. To be precise, it should strive to come up with solutions that support and reward high-performers in the ranks. A key technique here is to measure employee engagement regularly, often through surveys. It can help HR figure out what motivates the best performers in the organisation. For salespeople in particular, common sources of motivation are product and service quality as well as marketing influence. Many also point to having reasonable goals as sources of encouragement (because it sets an achievable objective, as opposed to an impossible one that makes them give up in advance). That’s interesting because it means they’re probably less motivated by performance and equity rewards than most business owners assume. Oh, those rewards undoubtedly still rank high – but the suggestion here is that just paying a member of your salesforce doesn’t instantly guarantee great performance. That’s why HR teams need to work with managers to understand how to use compensation plans and motivators. They can work together to find the winning combination of career opportunities, equity rewards, culture, and more. Moving the Middle The fact is that most organisations’ leaders spent most of their time managing their top and bottom performers. Unfortunately, this leaves out most of their employees in many departments, as most are actually in the middle. This is where HR can step in and lend department leaders a hand, whether in sales or marketing. They can work with leadership to determine how to improve performance for all those employees, even if only by incremental gains at first. What really matters here is that there’s a gain. After all, given that most employees actually belong to that section of the spectrum, even tiny gains accrue into significant ones. That middle portion of a business’s workforce even brings in the lion’s share of income for many companies, in fact. Hence, having HR work on motivating and developing them can lead to a wealth of benefits. A Last Word on HR and How It Can Help Sales and Marketing As you can see, there’s quite a bit involved in the role of HR in sales and marketing. HR can support your sales and marketing teams to better do their jobs in all the ways we described. From building stronger teams to allocating resources to the management of “middling” performers, HR has a bevy of strategies that can have a serious impact on organisational productivity. One of the requirements for this to happen, though, is that HR and the other departments have clearer conversations with each other. It would also be ideal for HR to simplify and streamline its simpler or everyday processes, so that strategising on matters like these can be given more time. As far as the latter is concerned, it’s fortunate that there are solutions designed to help HR departments automate and simplify most of their work now through tech. For instance, HR software can free up a lot of time that your HR personnel would otherwise have spent on largely record-keeping and administrative tasks. If you want to try such software, try our all-in-one solution, Adaptive Pay. It can be a great first step to getting your HR department to shift more of its resources to tasks that actually have a direct impact on productivity and measurable gains for your business! HRMS and Technology

Employee turnover is a term that’s familiar to every business, ours included. While it’s inevitable that employees come and go, it can be costly to deal with high turnover rates — it can take quite a significant amount of time and resources to find, train, and also retain a replacement. This is why it’s best for businesses to manage their employee turnover rate as much as possible. Read on as we discuss strategies and ways to address this below. Hire the right fit The key to retaining employees starts with hiring the right fit for your team. Of course, you’ll likely choose candidates based on skills that match the job you’re looking to fill. However, hiring the right person for the job involves more than just looking at their skill sets. For a start, ask yourself if the employee will be able to fit into your business culture and the team they will be a part of. This is important to ensure that a new hire is suitable for your company. One way to find out if your candidates are a potential match is to find out how he reacts in certain scenarios. You can do this by asking scenario-based questions during the interview stages or even through a written assignment, which can give you a good gauge of your candidate’s personality and thought process. Also be sure to share about the company’s culture with them. If your potential candidate doesn’t seem to fit well with your working environment, it’s possible that they may struggle to settle in or get along with their co-workers, regardless of their impressive technical skills. Offer competitive pay and benefits People want to feel valued, and this value is often derived from the compensation package they’re offered from their place of employment. It’s best to do some market research to determine the median salary for the job scope you’re hiring for. You can begin by finding out what your competitors are paying. However, to retain the best employees, it might not be enough to just give them a paycheck at the end of every month. Some companies opt to provide incentives such as free childcare, flexible hours, or even a company phone. These benefits don’t always need to be in the form of tangible goods either. Adding wellness benefits such as gym memberships, or health and dental insurance will definitely raise employee morale. By offering competitive benefits, you’re showing your employees that they’re valued, and in return they may go the extra mile for you and your company. Provide room for development and growth If employees feel that they’re stagnant or have hit a plateau in their current roles, it may cause them to look to other companies where they can advance in their careers. Showing employees a projected career path and providing the resources to equip them to upskill themselves gives them a sense of direction and purpose. This will help motivate them to keep working towards their career goals within your company. Have meaningful performance reviews Often, managers have performance reviews just for the sake of it because it’s required by the company’s policy. However, appraisals and reviews shouldn’t be approached this way. If performance reviews are done well, it benefits not only the company but the employees’ growth and motivations as well. Use this time to increase trust and fortify relationships with employees. It also provides regular opportunities for alignment between managers and employees on what is expected from them to move to the next step of their career development. To make performance reviews productive and stress-free for both parties, consider an automated performance appraisal system such as Adaptive Pay’s e-appraisal module. It’s a cloud-based HR system that comes with customisable templates and KPIs, facilitating a simple, flexible, and transparent appraisal process between your employees and the management. Roster adequately to prevent overtime For roles that may require the scheduling of staff shifts, such as in the food and beverage industry, ensure that sufficient staff is rostered to prevent employees from having to work overtime as much as possible. Adaptive Pay’s e-attendance module is perfect for tracking the attendance of rostered employees, as the system generates attendance reports automatically. It’s even integrated with the payroll system, automatically calculating wages based on each employee’s hours worked! Build a great working environment with Adaptive Pay While employee turnover is to be expected, you can take steps to reduce it by providing a conducive workplace environment where employees feel encouraged to stay. But with the growing trend of people working remotely, one may ask: how do you provide a good working environment for these employees? While physical proximity may not be something you can help in these times, you can make working from home a comfortable and efficient experience by using an automated HR tool. That way you can still perform the day-to-day HR tasks despite not being in an office. Adaptive Pay is a cloud-based, all-in-one HR management system that simplifies HR processes for your business. It provides a fast, seamless, and effective way to maintain company policies, which can help in addressing high employee turnover rates. When processes like leave application and staff rostering are automated, the company has more time to create an employee-centric culture in the workplace, ultimately bringing success and happiness to both employees and the company. If you’d like to learn more about how our HRMS can be implemented for your business, contact us for a free demo today. HRMS and Technology

Thinking of making the switch to an online attendance system for your business? There are actually quite a number of advantages to doing this. For example, it can qualify you for several of the incentives the Singapore government is offering businesses to go digital. One of the criteria for the Digital Resilience Bonus is the use of a digital HR solution, after all. But besides that, there are many other reasons to switch to an online attendance system. Below, we’ll cover 5 of the most significant ones. 1. Organisational Savings The best way to appreciate this is through contrast: there are many ways often-unreliable and time-intensive manual attendance systems cost your company money. For instance, they make it easier for employees to indulge in tardiness, which costs your organisation time as well as efficiency. They also make it possible for employees to abuse their time reporting, which can lead to you overpaying people who are actually underworking. Moreover, manual attendance tracking can take up a serious amount of a manager’s time—time that could be better spent on other things. As such, an online attendance system that provides both accuracy and efficiency (through automation) can save your business a fair bit of money. Ones with features like biometric systems may even spare you the cost of things like misplaced ID cards. Moreover, those that work on multiple devices and cloud technology also give you the ability to skip traditional system setup processes. For instance, Adaptive Pay’s online attendance system works on both computers and mobile devices. As such, you won’t have to pay for things like dedicated scanners (for employee “clock-in”), for example. And as it operates on cloud technology, you won’t even have to pay for a costly and technically complex in-house server setup. This can help you keep total expenses low for your switch to an online attendance system. 2. Automated Attendance Tracking Computerised tracking of attendance lowers the possibility of errors in employee time tracking. This can benefit your company in several ways. For one thing, it helps you figure out whether or not people actually need to be paid for overtime. It also avoids errors in payroll—but we’ll talk more about this later, as it’s important enough to be considered a discrete benefit by itself. The best online attendance systems even include options for GPS tracking. That comes in handy if your employees are supposed to work on-site and you want to be sure they’re only clocking in at the office instead of at home. Some solutions even offer biometric options like fingerprint clocking-in! Adaptive Pay included this in its software, for example, to prevent workers punching in for their friends. 3. Automated and Accurate Payroll Calculation A good online attendance system can integrate with your payroll module for ease of payroll calculation. That’s why employees can avoid errors in their pay cheques with such attendance systems, as mentioned earlier. When errors in payroll happen, they often take a long time to correct because so many records have to be consulted for validation of corrections. And the validation typically has to occur manually. Automated employee time-tracking reduces the chances of such mistakes happening. As mentioned in the previous benefit, it can record employee times down to the minute… and thus send accurate data to payroll for calculation of monthly salaries. 4. Enhanced Organisational Insight This benefit is related to the fact that these programmes allow automated attendance tracking. In the same vein, most of them also generate automatic reports—not just for individual employees but for the entire workforce. These reports are useful when management is strategising how to improve company performance and efficiency. The reports give a snapshot of the organisation’s labour performance on current company policies. Those insights can lead to improvements in HR, management, leave policies, and more. For example, they can help managers determine if further manpower is needed for certain tasks and whether or not HR budgets are sufficient. 5. Improved Employee Trust in Management This doesn’t just come about as a result of payroll errors being avoided. It happens too as employees realise that your attendance system can make identifying hardworking or lazy workers easier. They’ll see that this can give you a better idea of which employees deserve promotions, wage increases, and the like… as well as which employees may need to be replaced. That gives them more reason to believe that if they do their jobs well and serve the actual hours they’re supposed to, you’ll recognise that. This may help increase trust in management, as issues sometimes arise over perceptions of inequality in employee treatment or time tracking. Bonus: How to Get More Benefits from an Online Attendance System As mentioned earlier, the benefits we listed above aren’t all you can expect to get out of a good online attendance system. In fact, they’re just the tip of the iceberg! But as with most other things, you can only enjoy most of these benefits if you use your online attendance system properly. Moreover, you also need to pick the right one, as such systems certainly aren’t made equal. If you’re not sure how to select an online attendance system that suits your needs, let us help. We can talk to you and evaluate your business to determine your online attendance system needs. HRMS and Technology

Challenges are commonplace in every business and job role. While they’re not pleasant to face, they enable people to develop their abilities to solve problems or manage relationships. The HR team is not exempt from facing day-to-day work challenges, especially since they form the backbone of every organisation and handle employee management on a daily basis. HR personnel face a variety of hurdles, from managing employee grievances to onboarding new hires and ensuring that company policies or regulations are kept up to date. Below we highlight 6 of the most common HR challenges in the workplace and how to overcome them. 1. Hiring the right talent for the role This is the first thing that comes to mind when the topic of human resources is brought up. It’s an essential aspect of the work mainly because the company’s success depends a lot on its people. Hence, it’s important to have the best hiring strategies to attract the right person for the job. While looking at a candidate’s competency is important, it is not the only factor to consider. It’s essential to consider the bigger picture: cultural fit, employee persona, and career goals. Solution: Look at skills, past work experience, and future goals. Is their personality something the team can get along with? Is their past work experience relevant? What about the candidate’s personal goals? Are they in line with the business’s direction and potential progression pathways in the company? 2. Keeping updated with rules and regulations One of the top priorities for the human resource team is to be in compliance with government rules. However, changes to policies or legislations occur more frequently than we think, which means the HR team needs to regularly monitor and potentially update internal HR policies. Failure to do so can result in hefty fines and penalties. It may even tarnish the company’s reputation, which can affect the company’s ability to attract and retain good talent in the future. Solution: Make a conscientious effort to stay up to date with the latest regulations, and look for platforms that can help with this. For taxation purposes, Adaptive Pay’s payroll module could be a solution. Complicated calculations involving taxes are automated in the HR software, reducing the likelihood of the HR team making errors in tax computations that could result in fines or penalties. 3. Communicating updates on company policies Changes are never easy, but they’re needed in every company to thrive and stay with the times. However, big changes to existing company policies may not be easily accepted by employees. If this happens, it could cause a disruption in team balance, or even slow down new processes that need to be implemented. It’s the job of the HR team to ensure that any transitions to processes are done smoothly. Solution: Be transparent with employees and share the updates in a timely manner with them. Avoid making abrupt changes so employees have ample time to adjust to the new processes or updates. It’d also be useful to share the benefits of changes and how this will help the employees as well. 4. Providing the right training for employees As previously mentioned, the success of a company relies on the strength of its people. And the best way to boost the strength of any team is to provide adequate training. This is vital for every company, as it ensures that employees are equipped with the tools, resources and skills to work efficiently and productively. It’s the role of the HR team to work with leaders or managers to identify the right courses or trainers to upskill each team of employees. Failure to do so could result in extra costs incurred in the form of inefficiencies to workflows and systems. Solution: Having a mentorship system can get new hires up to speed with the processes in the company. This also enables the senior mentor to build on their leadership and communication skills. Moreover, occasional quarterly appraisals can help both the employee and manager understand each other better. For example, Adaptive Pay’s appraisal module has customisable appraisal templates to encourage transparency and flexibility between manager and employees. This way it’s easier to give employees clearer direction and gain insight into their performance. 5. Determining compensation and remuneration A big element in ensuring that employees feel respected and valued in the organisation is when they feel their salary is an accurate reflection of their skills and time. Being paid the “right amount” is a factor that affects employee morale and motivation. Solution: Compensation doesn’t always have to be purely monetary. You can give employee perks in the form of health insurance, travel allowances, or even a flexible working schedule. Adaptive Pay’s modules can help you manage these elements. On the HRMS, you can easily keep track of employee’s claims and leaves as well as payslips, so you have an accurate overview of your employee’s benefits. 6. Employee Retention It’s difficult enough to attract the right talent, but it’s just as hard to retain a good employee, especially since he or she will likely have many available options from other employers. Solution: The onboarding process is the most crucial as this is where you set the tone for your employee’s perception of the company — and first impressions are often lasting ones! An effective onboarding process includes having a structured plan, providing a proper job description, ensuring they’re aware of the company rules and regulations, mentor matching, and even regularly providing feedback on their performance. Say goodbye to wasted time with Adaptive Pay Retaining employees, working on employee progress, securing correct compensation, and keeping up with policies and regulations are some of HR’s everyday struggles. If you are experiencing these, that’s okay — these are normal to have in every workplace. What’s important is that you find ways to address and alleviate these challenges for yourself or your HR team. Adaptive Pay can be your all-in-one HR solution to eliminate these difficulties, especially in small businesses. By simplifying and digitising certain

Technology has allowed small businesses to accelerate their growth. For example, an HR management system. However, with all the available technology out there, it could be quite difficult to determine whether it’s worth investing in one. That’s why when making a huge tech purchase, it’s vital to weigh its pros and cons, especially when it affects the entire organisation. If you’re in the process of deciding whether to acquire an automated HR system for your business, keep reading. Below, we’ll discuss opportunities and obstacles brought about by HRMS Software  to hopefully help you in your decision-making process. Pros of HRMS Simplifies leave approval process Imagine this: an employee requests for time-off. The HR personnel will then need to check on the employee’s leave balance, get the manager’s approval, and then record the leave for payroll calculation. Each step of this process takes time to load and check. Simply put, a manual leave approval process is long and tedious. Not to mention, it may result in errors in accuracy if done manually. With an HRMS, HR is able to access this information instantly, automate leave calculation, and managers are able to approve in just a few clicks! If you’re interested to hear more about the benefits of having an efficient leave approval process, we have discussed it here. Employee self-service One of the most beneficial features of an HRMS is its employee self-service (ESS) portal. With an HRMS and its ESS portal, employees can check their leaves, check holiday calendars, and add/edit details about claims and reimbursements — all on their own. This reduces administrative tasks for HR and enables them to focus on other tasks, such as improving the HR systems and processes. Simplifies payroll system Payroll can make or break a company, so it’s important to manage it well. An automated HR system can automatically calculate taxes, generate payslips, and ensure accuracy. Some even provide a cloud-based, all-inclusive payroll solution, like Adaptive Pay. Adaptive Pay’s payroll module is integrated with its leave, attendance, and claims modules. This means all computations and necessary updates are all done by the system, making the process much faster and straightforward for HR. Reduces employee turnover With reduced administrative tasks and more productivity, employees and HR can focus more on value-added activities and business objectives. HR can even become a more effective and functioning support for employees. Managers, too, can focus on the employee’s career development using data provided by an HRMS Software such as trends and information on each employee’s previous and latest performance. All these improve employee engagement, which can increase employee retention. Access information instantly Need to access data while you’re out of office? That’s not a problem. HRMS allows you to access data no matter where you are, enabling you to resolve issues and make business-related decisions quickly and easily. You can even look into trends and analytics, such as the turnover rate of a certain position. From this, you can access if they were given enough training, or given fair evaluations to prevent this cycle from repeating itself. Cons of HRMS Costly installation, set-up, and training An HR management system might cost a small business several thousands of dollars to set-up and install. However, you can cut these costs through government grants. Adaptive Pay enables you to save up to 80% through the PSG grant! Impersonal performance reviews Appraisal results should always tell the full story, and must be judged both objectively and subjectively. In the long run, when managers depend only on hard and measurable data provided by the system, they may not take the time to get to know employees on a personal level. As a result, this may negatively impact an employee’s performance evaluation results.By relying only on objective data, this may neglect the employee’s efforts on taking the time to learn new work processes, or the positive attitude that an employee has whenever faced with adversity. Technical difficulties Technical difficulties are inevitable when using software. This may affect important business activities if employee data is inaccessible. Just imagine not being able to complete salary computation a day before the deadline! So, it’s best if you look for a service that offers local tech support daily, like Adaptive Pay. Adaptive Pay has local tech support available from Monday – Friday, 9:30 AM – 6:30 PM. This way, you’re confident that someone can assist you during office hours in case you run into technical problems. Acquire a HRMS For Your Business Needs With many HRMS Software available in the market, it could get quite difficult to decide which one is the best for your company. However, if you’re ready to experience a system that will make you and your employees’ lives easier, consider Adaptive Pay. Adaptive Pay is a cloud-based HR system in Singapore that lets you manage your employees on one platform easily. All modules are fully-integrated, which enables HR to reduce administrative tasks and focus on more valuable tasks that drives business growth and employee retention. To know more, get in touch with us.